How to use Anti-Spam Log

 

1. Make sure that you are in your Anti-Spam Dashboard. Choose "Anti-Spam" in the "Services" menu:

 

2. Go to your Anti-Spam Log in the Anti-Spam Dashboard:

 

3. You are on the Anti-Spam Log page now:

 

The following possibilities are available for you in the Anti-Spam Log:

A — Time period for all spam records you want to see.

B — Filter spam records by their status: Any status, Denied, Approved.

C — Filter spam records by your websites.

D — Filter spam records by country they came from.

E — Filter spam records by IP address, e-mail address or username.

F — Available options for a specific record:

  • Details — see item 4 below.
  • Spam/Not Spam — press this string if our system made wrong decision and blocked or approved a registration, a comment ot a contact form submission. More about it here: https://cleantalk.org/faq#feedback_spam
  • Delete — delete a record permanently.
  • Personal blacklists — go to your website Black&White Lists page.

 

4. Record details:

 

There is all necessary information in the details — block reason, body of the message, additional caught data.

If you have questions about a particular record then send us its CleanTalk ID with your questions via our Ticket System here: https://cleantalk.org/my/support

 

5. Go to your SpamFireWall Log in the Anti-Spam Dashboard:

 

6. You are on the SpamFireWall Log page now:

 

The following possibilities are available for you in the SpamFireWall Log:

  • Site — choose a website.
  • Time Period — choose period of time for all spam records you want to see.
  • Choose Country — filter spam records by country they came from.
  • Search by IP — show all spam records for a specific IP address.