Setting Up Two-Factor Authentication for CleanTalk Dashboard 

 

You can secure your CleanTalk Dashboard using the Google Authenticator App in addition to your CleanTalk password.

 

Two-Factor Authentication Installation

 

There are two ways of using the Google 2FA App:

How to enable 2FA using a mobile device

1. Go to your CleanTalk Dashboard —> Profile Options: https://cleantalk.org/my/profile#profile_options


2. Scroll down to the special 2FA block and tick the checkbox:

 


2FA block

 


3. Input your current password of your CleanTalk Dashboard. If you do not remember it, please use this guide: https://cleantalk.org/help/access-to-dashboard

 

Password request

 

You should see the QR-code and the manual activation code.

 

SCREEN-OF-CLEANTALK-QR-AND-MANUAL-BAR

 


4. Install and run Google Authenticator for Android or iOS.


5. Press the "Begin" button:

 


SCREEN-OF-ANDROID-APP-BEGIN-BUTTON

 


6. Select "Scan a barcode". If you can't use your camera on your device then click the line "Enter a provided key".

 


SCREEN-OF-ANDROID-APP-QR-CODE-WORK

 


7. Focus the camera on QR-code that you see on the step 3 of this guide. You should see the next screen on your mobile device with a new Authenticator record:

 


SCREEN-OF-ANDROID-QR-SUCCESS

 


8. Go back to the step 3 and press the button "All done" on the https://cleantalk.org/my/profile#profile_options page.

 


9. Check if the 2FA checkbox is active:

 


SCREEN-OF-CLEANTALK-2FA-BLOCK

 

 


7A. Enter your account name and the manual activation code you have taken on step 3 of this guide to the respective fields. Set the type to "Time Based".

 


SCREEN-OF-ANDROID-APP-MANUAL-CREDENTIALS-ENTERED

 


8A. You should see the next screen on your mobile device with the new GA record.

 


SCREEN-OF-ANDROID-QR-SUCCESS

 


9A. Turn back to the step 3 and press the button "All done" on the https://cleantalk.org/my/profile#profile_options page.

 

10A. Check if the 2FA checkbox is active:

 


SCREEN-OF-CLEANTALK-2FA-BLOCK

 

How to enable 2FA using Google Chrome extension

1. Enter your CleanTalk Dashboard and go to your profile page https://cleantalk.org/my/profile#profile_options


2. Scroll down to special 2FA block and check the checkbox:


2FA block


3. Enter your current password for CleanTalk Dashboard. If you do not remember it, please use the guide: https://cleantalk.org/help/access-to-dashboard You should see the QR-code and manual activation code.


Dialog


4. Install the Google Authenticator extension for Google Chrome.


5. Press the extension button:

 

Ext button photo

Perform the actions below, add your account name and the manual activation code from 3rd step to the "Secret" field :


Extension work


6. Check if the GA record is successfully added:


Success


7. Turn back to the 3rd step and press the button "All done" on the https://cleantalk.org/my/profile#profile_options page. Check if the 2FA checkbox is active:


All done


9. 2FA is activated for your CleanTalk account.

 

 Two-factor Authentication usage

You need to run the Google Authenticator app (or the Google Chrome extension) in the next cases:

  • entering to your CleanTalk Dashboard for the first time after 2FA installing
  • entering to your CleanTalk Dashboard from a new device

 

There are two ways to log in with Google 2FA:

How to login via the Google Authenticator using a mobile device:

1. Proceed to CleanTalk Dashboard login form https://cleantalk.org/my/session and enter your CleanTalk Dashboard password (not Google Authenticator code!)

 

Login

 

2. The site will ask you for a Google Authenticator code.

 

Password

 

You can find it in your Google Authenticator app.

 

Codes

 

3. Enter the code you see and press "Send". Please, note, a GA code lifetime is restricted. If you see the check error message, please try to enter a new GA code.

4. If the previous step performed successfully, you will be redirected to the main page of the CleanTalk Dashboard.

The Google Authenticator session lifetime lasts for 90 days for any unique device, when it expired you need to log in using Google Authenticator again. Please, note, erasing site cookies erases a GA session too.

How to login via the Google Authenticator using Google Chrome extension:

1. Proceed to CleanTalk Dashboard login form https://cleantalk.org/my/session and enter your CleanTalk Dashboard password (not Google Authenticator code!)

 

Login

 

2. The site will ask you for a Google Authenticator code.

 

Password

 

You can find it in your Google Authenticator extension for Google Chrome.

 

Codes

 

4. Enter the code you see and press "Send". Please, note, a GA code lifetime is restricted. If you see the check error message, please try to enter a new GA code.

5. If the previous step performed successfully, you will be redirected to the main page of the CleanTalk Dashboard.

The Google Authenticator session lifetime lasts for 90 days for any unique device, when it expired you need to log in using Google Authenticator again. Please, note, erasing site cookies erases a GA session too.

 

How to Disable the Two-Factor Authentication

To disable 2FA perform the next steps:

1. Enter your CleanTalk Dashboard and go to your profile page https://cleantalk.org/my/profile#profile_options:

2. Scroll down to special 2FA block and uncheck the checkbox:

 

2FA block

 

3. Enter your current password for CleanTalk Dashboard. If you do not remember it, please use the guide: https://cleantalk.org/help/access-to-dashboard

 

Password entering

 

4. 2FA is disabled

 

Successfull

 

 

You can ask us any question concerning CleanTalk services via:

 — E-mail [ support@cleantalk.org ].

 — Private Ticket [ https://cleantalk.org/my/support/open ].

 

 


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