How to restore access to my Dashboard?
If you forgot or lost your password or e-mail to your CleanTalk Control Panel, you can restore your credentials in 3 ways:
1. Go to the CleanTalk Anti-Spam Module's settings page and copy your Access Key.
For the CleanTalk Anti-Spam Plugin for WordPress the path is:
WordPress Admin Page —> Settings —> Antispam by CleanTalk —> Click the "Show the access key" line
Paths to the settings page for all available CeanTalk modules could be found here in the installation instructions: https://cleantalk.org/help/install
Then go to this page to restore your e-mail and to reset your password: https://cleantalk.org/my/reset_password
2. Go to this page: https://cleantalk.org/my/session
Then use the links "Forgot password?" or "Forgot email?" to restore your password or e-mail:
3. Log in to your website backend, go to the CleanTalk Anti-Spam Module's settings page as instructed in item 1 of this guide and click the button "Anti-Spam Statistics". If there is no such button then ignore this item.
After clicking the button you will be redirected to your Dashboard in Read-Only mode and you will be able to see your e-mail in the upper right corner:
Then search for the letter "CleanTalk Access key" in your inbox. The letter contains your profile credentials.
If you still have problems then contact us via: