FAQ — Payment
Pay as you go
Yes, the service is paid, please see the price. You have 7 days trial to test the anti-spam on your website.
You can read a detailed payment guide here.
Both sites can be connected to one account, with a separate Access key for each website.
For 5$/month you will get only one IP address with an unlimited number of websites. Any request form this IP will be processed.
For 15$/month you will get an unlimited number of IP and websites.
Yes, auto-payments are available for the next products:
- Anti-Spam by CleanTalk annual subscription [https://cleantalk.org/price-anti-spam]
- BlackList API subscription [https://cleantalk.org/price-database-api]
- Hosting Anti-Spam monthly subscription [https://cleantalk.org/price-hosting-anti-spam]
- CleanTalk WordPress Security annual subscription [https://cleantalk.org/price-wordpress-security]
You can enable auto-payments at the moment of purchasing/renewal subscriptions only, use the page “Billing”: https://cleantalk.org/my/bill/recharge
You can disable auto-payments anytime with the appropriate link on the page “Payments/Invoice”: https://cleantalk.org/my/payments
Keep in mind that you can change your preferred method of payments in your PayPal account. Do the following:
• Go to the Summary page of your PayPal account. Click the three vertical dots next to your "PayPal balance" title and choose "Manage currencies".
• Then choose a payment method you want and click "Set as preferred". See the screenshots below for clarification.
More details are here:
You can request a refund or get other assistance with your CleanTalk here: https://cleantalk.org/my/support/open
Pay as you go
- When your pre-paid license expires.
- When you add a site that doesn't fit into your current plan. For example, you have a 3-website license and adding the 4th one will automatically enable PAYG license.
$0.052 for every day your site accessed the cloud. For example, if your site accessed the cloud 10 days out of 30, the cost per month would be $0.52. In case you have the Extra Package enabled, it will be $0.078/day.
On the 1st of each month (it sometimes may be the 2nd, depending on your time zone). In case the payment for the month is less than 50 cents, you will not be charged, and the payment will be added to the next month's charge. This is a limitation of the payment system we use.
If you already have the Extra Package in your pre-paid plan, you do not need to activate the Extra Package additionally - you already have it. If you have a pre-paid license without Extra Package, you can activate it using this instruction. If you do not have a pre-paid license, you can enable it here.