FAQ — Payment

• Is it paid?
• Description of the payment process for CleanTalk Anti-Spam license
• I want to connect two resources to the service. Do I have to register two accounts, or I can use the same key?
• What if I can't find a price list of a suitable package?
• Difference between hosting packages
• Is there any auto-payment or auto-extension service?
• Cases of refunds, getting invoices, correcting the wrong payments and stopping the CleanTalk service
• Billing Pay-As-You-Go

Is it paid?

Yes, the service is paid, please see the price. You have 7 days trial to test the anti-spam on your website.

Description of the payment process for CleanTalk Anti-Spam license

You can read a detailed payment guide here.

I want to connect two resources to the service. Do I have to register two accounts, or I can use the same key?

Both sites can be connected to one account, with a separate Access key for each website.

What if I can't find a price list of a suitable package?

More efficient packages are available after the registration in your Control Panel.

Difference between hosting packages

For 5$/month you will get only one IP address with an unlimited number of websites. Any request form this IP will be processed.

For 15$/month you will get an unlimited number of IP and websites.

Is there any auto-payment or auto-extension service?

Yes, auto-payments are available for the next products:

• Anti-Spam by CleanTalk annual subscription [https://cleantalk.org/price-anti-spam]
• BlackList API subscription [https://cleantalk.org/price-database-api]
• Hosting Anti-Spam monthly subscription [https://cleantalk.org/price-hosting-anti-spam]
• CleanTalk WordPress Security annual subscription [https://cleantalk.org/price-wordpress-security]

You can enable auto-payments at the moment of purchasing/renewal subscriptions only, use the page “Billing”: https://cleantalk.org/my/bill/recharge

You can disable auto-payments anytime with the appropriate link on the page “Payments/Invoice”: https://cleantalk.org/my/payments

Keep in mind that you can change your preferred method of payments in your PayPal account. Do the following:

 • Go to the Summary page of your PayPal account. Click the three vertical dots next to your "PayPal balance" title and choose "Manage currencies".

 • Then choose a payment method you want and click "Set as preferred". See the screenshots below for clarification.

More details are here:

 • What payment methods can I use with PayPal?

 • How do I change my payment method during checkout?

Cases of refunds, getting invoices, correcting the wrong payments and stopping the CleanTalk service

Please, use these short guides:

• Getting Invoices

• Wrong Payments

• Stopping the Service

Pay as you go

See the details here:
https://cleantalk.org/help/billing-pay-as-you-go