In case your website is connected to CleanTalk it uses a special Access key to exchange information. We have improved its functionality to guarantee you the safest user experience.

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Improved Access key safety

From now on your Anti-Spam and Security Access keys have to be updated once a year. Don't worry, you won't miss it – just don't forget to regularly check your email. To update your Access key follow the instruction below.

Access key needs to be renewed in several cases:

  • In case you gave your website access to web developer or a freelancer and it may be compromised.
  • When your website had been hacked.
  • When you expect your CleanTalk access being given or copied to a third party.
  • In case you have any other issues and risks with CleanTalk account access.

Also you can always change your password or email in CleanTalk dashboard.

How to update your Access key

Step 1: Add your website to dashboard using the button below. If your site is already connected to CleanTalk pass to Step 3.

Adding new website to CleanTalk

Step 2: Input your website URL in "Site URL" field.

Adding new website to CleanTalk

Step 3: Click on "Settings" button under your website name.

Changing settings for your new website

Step 4: Go to "Change the Access key".

Changing your website access key

Step 5: Click on "Generate key" to create new safe Access key.

Changing your website access key

Step 6: Then Apply the key by pressing the button below.

Changing your website access key

Step 7: And just close the window after you are finished.

Changing your website access key

Well done! Your new Access key is successfully generated and applied to your website. From now it will be active for 365 days and after that, you will have to change it again to guarantee its safety.


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