CleanTalk FAQ — Abilities

 

 

How do IP/Email blacklists work?

CleanTalk Modules and Plugins use common blacklisting services, these lists are created automatically, based on analysis of spam activity of any IP, Email address.

For example, if the server approved the registration of a user, and then the administrator deleted the account, we know this through the feedback forum (module sends information to our servers on manual moderation processed by the service registrations/posts). This is written to the database. When three and more negative feedbacks (Account removal or message) from such an IP/Email are received, the IP/Email is automatically added it to the blacklist.

Conversely, if the message is prohibited by Automoderator but then approved in the manual moderation, this positive feedback will be recorded in the database and the record will be removed from the blacklist. More than 1,200 sites are connected to the service, so based on this algorithm, spammers are usually recorded in the blacklist for 1-2 hours.

CleanTalk Personal Blacklists manual is here.

 

CleanTalk Compatible with CloudFlare?

CleanTalk is fully compatible with CloudFlare. Service doesn't filter CloudFlares IP's (AS13335) over blacklists database, so in this way, plugin/service filters spam bots uses other anti-spam tests.

If you have any issues, please, contact us via our support ticket system.

 

CleanTalk Compatible with website proxy?

CleanTalk is fully compatible with all standard proxy solutions. You can read the details here.

 

Does the anti-spam plugin work with Accelerated Mobile Pages (AMP)?

Yes, it does. But you have to turn off the option ‘Use AJAX for JavaScript check’ in Advanced settings of the plugin for it to be fully compatible with Accelerated Mobile Pages.

 

What if I can't find a price list of a suitable package?

You can use Hosting Anti-Spam package or Unlimited Anti-Spam package. If these options do not suit you, or if you need a more efficient spam_check API package, you can write to us by welcome@cleantalk.org

 

Difference between hosting packages

Hosting package allows you to protect all websites under the same IP. If you have multiple IP addresses, then each will cost $5 per month. Each website must have the plugin installed.

More information about hosting package you can find in these manuals:

 

 


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