CleanTalk FAQ — Abilities



How do IP/Email blacklists work?

CleanTalk Modules and Plugins use common blacklisting services, these lists are created automatically, based on analysis of spam activity of any IP, Email address.

For example, if the CleanTalk approved a user registration, and then the administrator deleted this account, we react through the site feedback (module sends information to our servers on manual moderation processed by the service registrations/posts). This feedback is written to the database. When three or more negative feedback (account removal or spam message reported) from such IP/Email are received, the IP/Email is automatically added to the blacklist.

How long this IP/email persists in blacklists depends on spam activity detected on the IP/email. The more spam activity, the longer the record is not deleted. If spam requests from the IP/email continue, the blacklisting period is extended. If there is no spam activity from the address, the IP / email will be deleted automatically in a few days.

About 400 000 sites are connected to the service at the moment, so based on this algorithm, spammers are usually recorded in the blacklist for 1-2 hours.

CleanTalk Personal Blacklists manual is here.


CleanTalk Compatible with CloudFlare?

CleanTalk is fully compatible with CloudFlare. Service doesn't filter CloudFlares IP's (AS13335) over blacklists database, so in this way, plugin/service filters spam bots uses other anti-spam tests.

If you have any issues, please, contact us via our support ticket system.


CleanTalk Compatible with website proxy?

CleanTalk is fully compatible with all standard proxy solutions. You can read the details here.


Does the anti-spam plugin work with Accelerated Mobile Pages (AMP)?

Yes, it does. But you have to turn off the option ‘Use AJAX for JavaScript check’ in Advanced settings of the plugin for it to be fully compatible with Accelerated Mobile Pages.


What if I can't find a price list of a suitable package?

You can use the Hosting Anti-Spam package or Unlimited Anti-Spam package. If these options do not suit you, or if you need a more efficient spam_check API package, you can write to us:



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